Customer Support

We offer layout and fitness center design that optimizes a safe and easy to use facility, adhering to guidelines and recommendations for fitness center design from the American College of Sports Medicine and the National Strength and Conditioning Association. We work together with our clients to provide a fitness center layout to meet their needs. We are the experts in innovative fitness solutions for your office, gym or home.

We consult with our clients to find out their specific goals and fitness needs then recommend equipment options that will achieve the results they want. Together we build a creative fitness solution that fits their lifestyle, facility and budget.

Our sales consultants offer free on-site training on all the equipment we provide to ensure our clients maximize their results. We also offer free downloadable workouts, fitness articles, calorie calculator, body mass index calculator, target heart rate calculator, metabolism calculator, gym planner, training tips  and research studies provided on the Cybex website to assist in getting the most out of the new equipment.  We provide the equipment, training and information they need to achieve their goals.

We also have an in house service department and two independent service companies that service and repair the equipment we provide. We have a same day (weekday) service response and a 48 hour on-site response time. We offer on-site preventative maintenance training on all the equipment we provide and preventative maintenance agreements through our service department.

Our delivery and installation is performed by a trained delivery staff and lead by an authorized service technician. We also offer a trade in on most major brands of used fitness equipment, in case clients need assistance in removing any existing equipment.